Aoc monitor service serial#
Aoc monitor service full#

I tell you what guys I am exhausted by all this bullshit and am about ready to give up on Ultrawides. I open up a brand new $900 monitor and then a $5 power supply is defective, and you guys can't send me a replacement? Thanks for nothing. That's ridiculous and terrible customer service. I respond and ask, will you guys send me the replacement in the meantime so I can use my monitor? He responds 'No, we need to see the defective unit first.' All I get is a response that says 'Please send us your power supply to our location in California so we can diagnose the problem,' and along with that he send me a shipping label. I email the AOc rep again and ask what is going on with my request. So, I don't hear anything for another 24 hours. So, after debating what I want to do for about 10 minutes I told the Amazon rep that I think I will wait until the end of the week to hear from AOC and if I don't hear from them by Friday afternoon then I will return the monitor.

Aoc monitor service full#

Amazon gave me 3 options a credit to my account for the amount it would cost to replace the power supply (which doesn't help me b/c I still need one from AOC), a replacement sent out immediately and then send my old one back after I get the new one, or a full refund. So, I contact Amazon again to see what my options are and tell them that this is my second monitor that has been defective (had a Predator X34 the week before for a day before I returned it) in two weeks and I want to know what can be done about this. I email again and ask the status and don't hear back. He responds after I sent back the RMA in about 30 minutes and said 'Thanks, i'll check on availability.' I am assuming her means that they have extra power supplies to send me. This is on Tuesday (the same day I received the monitor). He emails me a RMA form which I fill out with my Invoice attached. I said forget that i'll just wait the 5-10 day estimated delivery time for a replacement.

Aoc monitor service serial#

I talk to a guy that takes my info serial # and so-on I ask him if they could expedite the power supply to me and he said it would cost $60. Not a BIG deal since it is working right now even though it's probably not a good idea to use the thing a extended period of time with a lower-rated power supply)ДЇirst thing I do is contact AOC (because I think Amazon likely won't have a replacement). So, brand new monitor out of the box has a defective power supply. My friend grabs a old Dell laptop power supply because it has the same plug size, plug it in and boom the screen powers right up. I mount the guy up on my extending arm mount, plug the power in and nothing happens. So, I got my AOC Agon 35' in the mail on Tuesday. Sorry for the length, but this is a VERY detailed rant. UWG Nick, a 21:9 Youtube channel with gameplay videos 'Wide as Fcuk', Youtube channel for 21:9 info and game reviews Rule 6: No Box Pictures Related sub-reddits: Topics already answered in the FAQ will be removed. Rule 5: Read the FAQ before posting new threads. Rule 4: No referral links, URL shorteners, or selling used monitors. Follow reddiquette it's a good set of basic guidelines for a more cohesive community. Rule 3: Use original sources for links, credit the OP/OC.

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